Overview
This article provides a step-by-step guide for setting up a FUYL Smart Locker, along with troubleshooting tips to resolve any issues during the process.
Existing customers
If you are an existing customer upgrading your Locker to a FUYL Kiosk, please follow the steps outlined in the migration guide.
If you are replacing the Kiosk for an existing FUYL Smart Locker, begin here.
Note: If you are looking to set up a FUYL Smart Locker without the Kiosk, begin here.
Before you start
Before you start setting up your FUYL Smart Locker, check you’ve completed the below steps:
- Your locker is physically installed and powered on
- The LCD display shows “Ready to set up” with a unique ID.
If the screen displays "Enter bay number", you may need to update the locker’s firmware or factory reset. - Accept an emailed invitation to the FUYL Portal and create an admin profile.
- Follow the instructions on how best to configure your network to allow the FUYL Locker to communicate with the FUYL Portal and the Kiosk App.
- Follow the instructions on how best to install and configure the FUYL Kiosk App.
Set up your FUYL Smart Locker System
To connect your FUYL Locker to the internet and pair it with your FUYL Kiosk, follow the steps below:
- Open the FUYL Kiosk App and log in with your FUYL Portal admin profile.
- Select “Set up new station”
- Select the Locker ID that corresponds with the display on your FUYL Locker.
Get help here if your locker can't be found. - Select new or existing network settings.
If the FUYL Locker is connected via Ethernet and requires no manual configuration (DHCP), you may wish to select "Use existing tower settings".
If WiFi or customized Ethernet settings are required, select "New network settings" and configure as required. - The FUYL Locker will attempt to connect to your local network, the Enhanced Portal, and your own FUYL Enhanced account.
If you encounter issues connecting, check the FUYL Network Requirements or submit a ticket for help. - Set up the Kiosk
- Site Name - Choose either an existing site name or create a new one. Typically, this describes the campus or building in which the locker resides.
- Group Name - Name the group (made up of the FUYL Kiosk and FUYL Locker). Typically, this describes the specific locker to be configured.
- Your tower is now set up. The display should now present a white LocknCharge logo, and the bay LEDs will be a dim blue, indicating they are ready to be configured.
- You can now select “Load Devices” to add workflows and devices.
Replace an existing FUYL Kiosk
Should it be necessary to replace the existing FUYL Kiosk iPad (in the event of an upgrade, breakage or loss for example), follow the steps below:
- Open the FUYL Kiosk App and log in with your FUYL Portal admin profile.
- Select “Replace an existing kiosk”.
- Select the Station Group that requires replacing.
If a station has had no activity in the previous 24 hours, it is marked to assist in identifying the correct group. - Read and confirm the replacement prompts.
Existing workflows and assignments will be copied to the new Kiosk.