Overview
Loan devices are stocked and corrected at the locker rather than from the FUYL Portal. This article covers what an administrator does from the Admin menu on the FUYL Kiosk: depositing devices for loan, and resolving a device that was returned unplugged.
Depositing devices for loan
Devices must be deposited into bays before users can borrow them. This is done at the locker, not from the FUYL Portal.
- Open the FUYL Admin menu on the FUYL Kiosk by selecting the cog in the bottom right.
- Authenticate as an administrator and select Load devices.
- Select the workflow to load into. If this workflow is linked to others, the linked workflows are listed as well.
- Enter or scan the device ID when prompted.
- An appropriate bay will open. Plug the device in and close the bay.
- If another bay is available to load, a prompt offers to add another device or return to the Admin menu.
Resolving an unplugged device
To resolve an unplugged device, from the admin menu on the FUYL Kiosk access View Tower where bays with unplugged devices are clearly marked. Administrators can choose to Open Bay to reconnect the device.
To resolve a device incorrectly recorded as returned, locate the device (FUYL.io can help with identifying the user responsible) and reconnect it in the correct bay.