Assisting with Device Loaning

Overview

Using Device LoaningAssisting with Device LoaningDevice Loaning Administration

Loan devices are stocked and corrected at the locker rather than from the FUYL Portal. This article covers what an administrator does from the Admin menu on the FUYL Kiosk: preloading loan devices, and resolving a device that was returned unplugged.

Some of these options depend on the role assigned in the FUYL Portal. If an option doesn't appear on the Kiosk, an administrator may need to grant access to it.

Preloading loan devices

Devices must be deposited into bays before users can borrow them. This is done at the locker, not from the FUYL Portal.

1. Open the Admin menu Select the cog in the bottom right of the FUYL Kiosk.
2. Select Load devices After authenticating as an administrator.
3. Choose the workflow Linked workflows are listed as well.
4. Enter the device ID Type or scan it.
5. Load the device A bay opens. Plug the device in and close the bay.
6. Add another, or finish If a bay is free, the Kiosk offers to load another device.

Resolving an unplugged device

When a device is returned without being plugged in, its bay is flagged on the FUYL Kiosk and the bay light turns amber. The warning doesn't clear the moment the device is plugged back in, so follow these steps in order.

1. Open View Tower From the Admin menu. Bays with an unplugged device are marked.
2. Open the bay Select the marked bay, then Open Bay.
3. Plug in and close The warning only clears once the bay is closed.
4. Save Save the changes in View Tower to turn off the amber light.

To resolve a device incorrectly recorded as returned, locate the device (the Loan history tab on FUYL.io can help with identifying the user responsible) and reconnect it in the correct bay.