Assisting with Secure Charging

Overview

Using Secure ChargingAssisting with Secure ChargingSecure Charging Administration

In some cases, an administrator may wish to view, pause, start or end a secure charging session on behalf of an end user. This article covers those actions, which are performed from the Admin menu on the FUYL Kiosk rather than the FUYL Portal.

Some of these options depend on the role assigned in the FUYL Portal. If an option doesn't appear on the Kiosk, an administrator may need to grant access to it.

Access

1. Open FUYL Admin Settings Tap the cog in the bottom right of the FUYL Kiosk.
2. Authenticate Sign in as an administrator.
3. Select “View charging sessions” All bays with Secure Charging workflows are displayed.

View charging sessions

When a charging session is in progress, the number of the bay, assigned user and the session's start time will be displayed. If the session has been active for more than 48 hours, a notification will appear to alert administrators to any charging sessions accidentally left open.

Start a charging session

1. Select “Assign” Next to an available bay.
2. Select a user The user to assign to the bay.
3. Deposit the device The bay opens for the device.

End or temporarily access a charging session (from the Kiosk)

1. Select “Unlock” Next to an assigned bay.
2. Choose an option Temporarily open the bay to keep the session going when it’s closed, or end the session to free the bay for the next user.
3. Close the bay When finished.

To view or manage charging sessions remotely instead, see the Charging dashboard in Secure Charging Administration.

Finish changes

When finished making changes, select “Finish” then “Log out” to resume Kiosk mode for end users’ interaction.