Assisting with Single Use

Overview

A Single Use task needs an administrator at the locker to load the item before a user can pick it up, and to retrieve one a user has dropped off. This article covers both, performed from the Admin menu on the FUYL Kiosk rather than the FUYL Portal.

Loading a device for pick-up

Once a pick-up task has been created, an administrator must load the device into the locker before the user can collect it.

1. Open the FUYL Admin menu on the FUYL Kiosk by selecting the cog in the bottom right.
2. Authenticate as an administrator and select Load Devices.
3. Select the relevant Single Use workflow and either:
   • The user the task is assigned to
   • Create a new Pick-up task with a user and description
4. An appropriate bay will open. Place the device inside and close the bay.
5. The task status updates to Pending pickup, the user is notified, and they can now collect the device.

Collecting a drop-off

1. Open the FUYL Admin Settings on the FUYL Kiosk and authenticate as an administrator.
2. Select Collect device from the admin menu.
3. Bays containing devices dropped off via Single Use workflows are listed with the user's name and description.
4. Unlock the relevant bays, retrieve the devices, and close each bay when finished.
5. The task is marked as Completed.